Privacy Policy
To the Users (as defined below), we inform you that the following Privacy Policy is applicable to you simply by using or accessing any of the pages, web and mobile applications, software, and applications in general that make up the Portal of www.wavesmanagement.com.mx (hereinafter and jointly, the "Portal"). By accessing, you accept and agree to be bound by its compliance. In case you do not agree with the Privacy Policy and/or the Terms and Conditions made available to you, you must refrain from accessing or using the Portal. The User, understood as that person who accesses or makes use of the Portal (hereinafter the "User"), fully accepts each and every one of the provisions included in this Privacy Notice.
DATA CONTROLLER
For Grupo Tecnoturistico DA (hereinafter the "Company"), the security of the Users is our priority, which is why we protect your personal data through the use, application, and maintenance of high technical, physical, and administrative security measures. As a User, you have the opportunity to choose from a wide range of products and services through our Portal, knowing that your personal data will be protected and treated confidentially. We inform you that the CONTROLLER responsible for collecting and processing the personal data provided by the User through the Portal is the Company, as well as its subsidiaries, associates, holding companies, and affiliates.
CONTROLLER'S ADDRESS
For the purposes of this privacy notice, the Company establishes its address individually at Diagonal 85, MZ84 L03, Ejidal, Solidaridad, Quintana Roo, C. P. 77712.
PERSONAL DATA THAT MAY BE COLLECTED
The personal data that the Company may collect from the User upon using the Portal and/or hiring our services and products are the following:
- I. Name.
- II. Date of birth.
- III. Nationality.
- IV. Contact Details (phone and email).
- V. Reservation history and booking channels.
- VI. Number of identification documents.
Sensitive personal data will be considered as those established by the Federal Law on Protection of Personal Data Held by Private Parties, which enumeratively but not limitingly, are data that form part of personal intimacy and whose disclosure implies a risk, gives rise to discrimination regarding racial or ethnic origin, state of health, genetic information, religious, philosophical or moral beliefs, union affiliation, political opinions, and sexual preferences.
PURPOSES OF PROCESSING YOUR PERSONAL DATA
The personal data collected by the Company will be used for the following primary purposes:
- I. To ensure and improve the quality of our services.
- II. To integrate records, databases, and necessary systems to carry out operations and services; (ii) To claim the delivery of prizes/promotions; (iii) Internal analytics.
- III. Additionally, your personal data may be used for the following secondary purposes: (i) Marketing, advertising, and commercial prospecting; (ii) Offering other products and services of the Company; (iii) Statistical analysis.
OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF DATA
The Company implements administrative, technical, and physical security measures to protect your personal data. You can limit the use or disclosure by sending an email to info@wavesmanagement.com.mx indicating your full name and the specific data to limit.
MEANS TO EXERCISE ARCO RIGHTS
You may send an email to info@wavesmanagement.com.mx to exercise your Rights of Access, Rectification, Cancellation, or Opposition (ARCO Rights) at any time, attaching identity documents (ID/Passport) and your request description.
TRANSFER OF PERSONAL DATA
The Company may disclose your personal data to third parties who need to know them in order to strictly fulfill services and products offered, as well as to competent authorities according to applicable law.
WEB BEACONS
The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Portal to offer personalized experiences. You may change your browser settings at any time.
MODIFICATIONS TO THE PRIVACY NOTICE
This privacy notice may be modified or updated due to legal requirements, our internal practices, or business model changes. Any update will be visible on this Portal.